Edit | Settings | DeleteWith 2009 revenues of $24.5 billion, 31,200 employees in 2010, and plans to hire 2,800 more employees in 2011, one would have to admit that Zappos is doing something right. Zappos' stated goal is to "provide the best service in the industry." Millions of happy customers would say they deliver.
Their company culture is legendary. Says CEO Tony Hsieh, "It's about giving employees permission and encouraging them to just be themselves." They are so serious about making sure that all employees are a good fit that they offer $3000 to anyone who who wants to quit after their first week of training, no strings attached. Over 97% turn down the offer. According to their website, the ten core valuesthey live by are
Board certified executive coach, mentor and life strategist.
"Change your thoughts and you change your world."
--Norman Vincent Peale